Scanner gui behind application, v.10 client

Universal Scannning is a feature introduced in 2X ApplicationServer & LoadBalancer and 2X VirtualDesktopServer Version 8 which allows all devices using TWAIN technology to use hardware connected to client devices, including scanners and digital cameras.

Scanner gui behind application, v.10 client

Postby cfut » Fri Dec 02, 2011 9:51 pm

I'm running client v 10.1167 and AppSrv XG v.10.1162
The Universal Scanner works but the scan Gui pops up behind the published app, or published desktop in my case, requiring the user to minimize to find it.
I read some earlier posts from 2009 about this issue, that talked about a soon fix.
Please let me know what I can try, Thanks.
cfut
 
Posts: 8
Joined: Mon Nov 16, 2009 10:59 pm

Re: Scanner gui behind application, v.10 client

Postby Ginex » Wed Feb 01, 2012 11:31 am

cfut i have not seen anything like that, do you still have this going on or did you upgrade to the latest version and this went away?
Ginex
 

Re: Scanner gui behind application, v.10 client

Postby cfut » Wed Feb 01, 2012 5:22 pm

The problem never went away. At the time we were running the latest version of server and client, I don't know if a newer version has been released since then. Our users just lived with the issue for a few weeks and unfortunately we were forced to buy another scanning utility for terminal servers.
I did open a ticket and worked with support on this but they were unable to help in this case.
If it helps anyone else, the client was a 10 Zig thin client running XPe and connecting to a full RDP session (also happens with a published app). I did not have the same trouble when I tried this on a regular PC, so it must have something to do with XP embedded.

But thanks for the reply.
cfut
 
Posts: 8
Joined: Mon Nov 16, 2009 10:59 pm


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