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General Settings

From the ‘General Settings’, administrators can configure settings such as logging, session timeout and other security settings and can also customize the appearance of the Parallels RAS Web Portal. Parallels RAS Web Portal settings can be replicated to other servers for backup purposes. Administrators can also check for updates for latest version of Parallels RAS Web Portal.

 

Parallels RAS Web Portal: Deleting a Farm

 

Logging

Administrators can enable logging on the Parallels RAS Web Portal so that they can trace changes being performed on the service.

Select ‘Enable Logging’ so that the Parallels RAS Web Portal starts the logging any activity that is performed.

You can refresh the log view by clicking the ‘Refresh’ button.

To clear the log entries, click on ‘Clear Log’ and the system will remove the previous logs from the log view.

A copy of the current logs can be downloaded from the Parallels RAS Web Portal by clicking the ‘Download Repository’. By default the a compressed log file is backup on a weekly basis so that administrators can back track any logs if needed.

Parallels RAS Web Portal: Logging Settings

System Settings

System Settings are divided in two sections, being the ‘Logon settings’ and the ‘Security Settings’.

Logon Settings

From this section, the session timeout specifies the possible idle time that the Parallels RAS Web Portal logon and administrative pages can remain without interaction before the pages prompt the user that the session has timeout and they will be automatically logged off from the Parallels RAS Web Portal. The session timeout value is set to 20 minutes.

Parallels RAS Web Portal: System Settings

 Security Settings

The following settings enhance security settings when logging into Parallels RAS Web Portal and when connecting to a 2X Secure Client Gateway.

Parallels RAS Web Portal: Security Settings

 Private Logon

Selecting this option will allow user data to be stored on the local computer. The data remains cached in the browser and will not be cleared when the user logs off the session.

Public Logon

Selecting this option will not allow user data to be stored on the local computer. The data will not remain persistent and will be cleared when the user logs off the session.

Show Public / Private Logon Options

Enable this option to allow the users to choose whether to connect as ‘Public’ or ‘Private’. This option will be displayed on the Parallels RAS Web Portal User Logon Page.

Enforce Security (HTTPS / SSL)

Enable this option to force the user to connect to the Parallels RAS Web Portal in SSL (HTTPS) mode. Users will not be allowed to connect to the ‘Farm’ if SSL is not enabled from the 2X Console.

Enable Favourites

Enable this option to show ‘Favourites’ inside the User Logon Page.

Enforce Advanced Client Security

Enable this option, to only open the .2xa files when the user is logged on to the Parallels RAS Web Portal. Please note that a user cannot open the .2xa files when the Parallels RAS Web Portal session times out. 

Show changed Password option

Enable this option, to show the ‘Change Password’ option on the User Logon Page.

Enable Admin Page Security

Enable this option so that administrators can only log into the Administrative Page from a machine that matches an IP address from the list as illustrated below.

 

admin_page_security.png

Parallels RAS Web Portal: Enabling Admin Page Security

This provides further security to the Administrative Page.

To add an IP Address, insert the IP in the text box as shown above. Then select ‘Add IP Address’ and it will add the entered address to the list.

Note: For IPv6 enabled machines, please add the IPv6 to the ‘Add IP Address’.

After configuring the System Settings, select ‘Apply Settings’ so that the settings are saved.

Parallels Parallels 2X RDP Clients

To launch published applications and desktops, the Parallels 2X RDP Client needs to be installed on the Client. The Parallels RAS Web Portal can be configured to detect the Parallels 2X RDP Client automatically installation.

To detect Parallels 2X RDP Client Installation, select the ‘Client Detection’ option as illustrated below.

                                                                      Parallels RAS Web Portal: Client Detection Failure Options

If Parallels 2X RDP Client Detection fails, users can be notified by means of ‘Client Detection Failure Options’. The administrator can select from the following:

Show error message and allow retest

Select this option so that an error message is shown and the user is allowed to perform a retest to detect the Parallels 2X RDP Client. This option will not provide the option to install the Parallels 2X RDP Client.

Show error message and allow installation or retest

Select this option so that an error message is shown, providing the option to install the Parallels 2X RDP Client. The user can also choose to perform a retest to detect the Parallels 2X RDP Client.

Show error message and allow installation

Select this option so that an error message is shown and an option is provided to install the Parallels 2X RDP Client. This option will not give the option to retest for Parallels 2X RDP Client detection.

Show error message only

Select this option so that an error message is shown without providing the option to install or retesting for Parallels 2X RDP Client.

The Parallels 2X RDP Client can be downloaded for different OS platforms. The table below illustrates the platforms supported by the Parallels 2X RDP Client and the type of installation packages that can be downloaded for every OS.

Customised Appearance

Customised appearance allows Administrators to customize how the Parallels RAS Web Portal looks. Administrators can customize the Parallels RAS Web Portal by displaying a different company name, adding a custom banner, changing color themes and more.

                                                Parallels RAS Web Portal: Customized Appearance

 Adding a Customized Appearance

To add settings to customize the appearance for Parallels RAS Web Portal, insert a friendly settings name inside the input text fields. Click “Add Settings” or press “Enter” to start customizing appearance settings.

                                                 Parallels RAS Web Portal: Customized Appearance

Company ID

This setting is set by default in the same name when creating settings to customize the appearance for the Parallels RAS Web Portal.

Display Company Name

Type in a name that you want to display as company name other than the default setting set when creating settings to customize appearance.

Banner

Custom banners can be added to the Parallels RAS Web Portal. The banner should be an image in GIF format, and a size of not more than 300 x 40 pixels.

To upload a banner click the “Browse” button and select the banner. Click “Upload” so that the banner will be uploaded to the 2X Web Service machine.

Message

To display a message underneath the logon section when logging into Parallels RAS Web Portal from the ‘User Logon Page’, type inside the input text field. This can be used to describe the customized Parallels RAS Web Portal.

URL

The URL states provides the link so that users can connect to the customized Parallels RAS Web Portal. This is automatically generated when creating new customized settings.

Note: The server which has the Parallels RAS Web Portal installation must be publicly accessible so that users can access the ‘User Logon Page’.

Default Domain

Insert the default domain so that users will automatically log with the default domain when logging into the ‘User Logon Page’.

Color Modification

From this section, administrators can configure the color scheme for every customized appearance. You can configure the colors by means of the color picker or color themes as illustrated below.

More color themes can be created by picking other colors from the color picker.

color.png

Parallels RAS Web Portal: Customised Color Schemes

You can reset the ‘Color Themes’ to default by clicking the ‘Reset’ button.