2X Upgrade & Support Packages

Upgrade Insurance:
The 2X Upgrade insurance packages include free software updates for a 12 month period. Customers who bought a new full version of 2X software are entitled to free version upgrades for a period of 60 days from the date of purchase. Customers must purchase our UPIN-articles within this 60-day period.

2X ThinClientServer Upgrade Insurance
Pricing is based according to the number of thin clients on your network.

Part number No. of Thin Clients Euro USD GBP
TCS25UPIN Up to 25 € 135 $ 180 £ 95
TCS50UPIN Up to 50 € 270 $ 360 £ 190
TCS100UPIN Up to 100 € 490 $ 660 £ 350
TCS250UPIN Up to 250 € 850 $ 1110 £ 570
TCS500UPIN Up to 500 € 1450  $ 1920 £ 990
TCS1000UPIN Up to 1000 € 2390  $3120 £ 1590

2X ApplicationServer Upgrade Insurance
Pricing is based on the number of Servers.

Part number No. of Terminal Servers Euro USD GBP
ASSMBUPIN 1 € 160 $ 210 £ 110
ASSMBPRNUPIN 1 & PRN € 230 $ 300 £ 160
ASENTUPIN 2 € 460 $ 600 £ 310
ASENTPRNUPIN 2 & PRN € 570 $ 750 £ 390
ASENT3UPIN 3 & PRN € 930 $ 1230 £ 630
ASENT4UPIN 4 & PRN € 1290 $ 1710 £ 880
ASENT5UPIN 5 & PRN € 1640 $ 2190 £ 1120
ASENT6UPIN 6 & PRN € 2000 $ 2670 £ 1370
ASENT7UPIN 7 & PRN € 2360 $ 3140 £ 1620
ASENT8UPIN 8 & PRN € 2710 $ 3620 £ 1860
ASSENT9UPIN 9 & PRN € 3070 $ 4100 £ 2110
ASENT10UPIN 10 & PRN € 3430 $ 4580 £ 2350
ASENT12UPIN 12 & PRN € 4140 $ 5540 £ 2850
ASENT16UPIN 16 & PRN € 5570 $ 7450 £ 3830
ASENT20UPIN 20 & PRN € 6990 $ 9360 £ 4810
ASENT>20UPIN 20 + sales@2x.com sales@2x.com sales@2x.com

2X LoadBalancer Upgrade Insurance
Pricing is based on the number of Terminal Servers that are load balanced.

Part number No. of Servers Euro USD GBP
LB2UPIN 2 Servers  € 105 $ 135 £ 75
LB4UPIN 4 Servers  € 178 $ 232 £ 125
LB8UPIN 8 Servers € 298 $ 389 £ 200
LBSRVUPIN 255 Servers € 448 $ 569 £ 295

Support packages:
The 2X support packages include free technical support via email or phone for a 12 month period. All customers who bought a new full version of 2X software are entitled to free support via email for a period of 30 days from the date of purchase. To extend this period, you can purchase a support package - pricing is per full version ordered. Customers may buy support at any time after purchasing a full version. Email support requires registration on the online helpdesk.  online helpdesk system.

Part number Service Euro USD GBP
ES1 Email support – 1 year/6 Direct cases € 100 $ 120 £ 70
EPS1 Email & phone support – 1 year/6 Direct Cases € 250 $ 300 £ 170